@inproceedings {pub6264,
	title = {Privacy Perceptions in Robot-Assisted Well-Being Coaching: Examining the Roles of User Control, Information Transparency, and Proactivity},
	author = {Atikkhan Faridkhan Nilgar AND Manuel Dietrich AND Kristof Van Laerhoven},
	year = {2025},
	month = {August},
	abstract = {Social robots are increasingly recognized as valuable supporters in the field of well-being coaching. They can function as independent coaches or provide support alongside human coaches, and healthcare professionals. In coaching interactions, these robots often handle sensitive information shared by users, making privacy a relevant issue. Despite this, little is known about the factors that shape users{\textquoteright} privacy perceptions. This research aims to examine three key factors systematically: (1) the transparency about information usage, (2) the level of specific user control over how the robot uses their information, and (3) the robot{\textquoteright}s behavioral approach - whether it acts proactively or only responds on demand. Our results of an online study (N = 200) show that even when users grant the robot general access to personal data, they additionally expect the ability to explicitly control how that information is interpreted and shared during sessions. Experimental conditions that provided such control received significantly higher ratings for privacy appropriateness perception and trust. Compared to control, the effects of transparency and proactivity on privacy appropriateness perception were low, and we found no significant impact. The results are suggesting that merely informing users or proactive sharing is insufficient without accompanying control. These insights underscore the need for further research on mechanisms that allow users to manage robots{\textquoteright} information processing and sharing, especially when social robots take on more proactive roles alongside humans.},
	publisher = {IEEE},
	booktitle = {2025 IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)}
}