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Designing Interaction for Multi-agent System in an Office Environment

Chao Wang, Stephan Hasler, Manuel Mühlig, Frank Joublin, Antonello Ceravola, Jörg Deigmöller, Lydia Fischer, "Designing Interaction for Multi-agent System in an Office Environment", CHINESE CHI 2020, 2020.


Future intelligent system will involve very various types of artificial agents, such as mobile robots, smart home infrastructure, or personal devices, which share data and collaborate with each other to execute certain tasks. Designing an efficient human-machine interface, which can support users to express needs to the system, supervise the collaboration progress of different entities, and evaluate the result, will be challenging. This paper presents the design and implementation of the human-machine interface of the Intelligent Cyber-Physical system (ICPS), which is a multi-entity coordination system of robots and other smart devices in a working environment. ICPS gathers sensory data from entities and then receives users’ command, then optimizes plans to utilize the capability of different entities to serve people. Using multi-model interaction methods, e.g. graphical interfaces, speech interaction, gestures and facial expressions, ICPS is able to receive inputs from users through different entities, keep users aware of the progress and accomplish the task efficiently.

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